The Department of Housing and Urban Development has launched improvements to its manufactured housing dispute resolution program, according to a press release on the FHA/HUD official site. According to HUDNo.16-046, the program is designed to “help consumers and the manufactured housing industry to resolve disputes involving the purchase and installation of manufactured housing.”
The HUD Office of Manufactured Housing Programs (OMHP) has created a new website for homeowners, manufacturers, retailers and installers to, “navigate the dispute resolution process in those states that do not have their own process”
According to the press release, there are more than twenty states that don’t have their own manufactured housing dispute resolution programs. “HUD is updating its dispute resolution program in the following states: Alaska, California, Connecticut, Hawaii, Idaho, Illinois, Indiana, Iowa, Louisiana, Maryland, Massachusetts, Montana, Nebraska, New Jersey, North Dakota, Pennsylvania, Rhode Island, South Carolina, Tennessee, Utah, Vermont, Wisconsin and Wyoming.
“I’m so excited about the launch of these new tools,” says Pamela Beck Danner, Administrator for HUD’s Office of Manufactured Housing Programs, who was quoted in the press release. She adds, “They will help consumers and industry better understand the process and lead to an efficient and timely resolution of issues among all parties involved.”
HUD’s Manufactured Home Dispute Resolution Program was created to provide “timely resolution of disputes between manufacturers, retailers and installers regarding the responsibility for correcting or repairing homeowner-reported defects within one-year after the home is first installed. The program is intended to address “defects in construction, safety and installation”, but cosmetic issues and contractual agreements are not covered under this program.
Learn more about the HUD Office of Manufactured Housing programs at the official site.
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